We are your one-stop-shop for all your compliance needs. With extensive industry experience, including working on both sides of the regulatory fence, we offer unparalleled knowledge of international regulations and innovative compliance strategies.
We collaborate closely with regulators, researchers, charities, B2B partners, and operators to ensure our gambling compliance solutions are based on comprehensive insights and a well-rounded approach.
Choose from our range of services to enhance your regulatory compliance program and optimise operational effectiveness. We provide tailored solutions that go beyond compliance, ensuring regulations are met while supporting business growth.
- Strategy & Licensing
- Evaluation
- Impact assessment
- Regulatory predictions
- Compliance strategies
- Benchmarking
- Best practices
- Risk profile
- Licence application
- Risk assessments
- Practical processes design
- Senior management licensing
- Compliance operations
- Team development support
- Licensing solutions
- Regulatory compliance
- Jurisdiction-specific
- Licensing experts
- Compliance consulting
Strategy & Licencing
- Evaluation of jurisdiction-specific regulatory requirements and impact assessment (including future regulatory predictions)
- Development of tailored compliance strategies to address evolving international regulatory landscapes
- Benchmarking of processes, procedures, and thresholds against industry best practices
- Review of company risk profile and determining of optimal compliance implementation
- Licence application process (all jurisdictions)
- Risk assessments and practical processes design
- Senior management licensing preparation training
- Compliance operations team development support
- Customer journey automation and tools set up
- Risk Assessment
- Business Risk Assessment
- AML Processes
- Risk Matrix
- Reporting Processes
- Escalation Processes
- Multi-Jurisdictional Compliance
- MLRO Support
- Operational Training
- Due Diligence
- Third-Party Due Diligence
- Guidance
- Optimisation
- Reporting
- AML Regulations
- Monitoring
- Controls
- Audits
- Investigations
- Risk Mitigation
Anti-Money Laundering & Risk Assessment
- Review of the business AML risk assessment
- Optimisation of AML processes and AML risk matrix
- AML reporting and escalation processes
- Guidance on multi-jurisdictional AML compliance
- MLRO support
- Operational AML training
- 3rd party Due Diligence processes
- Safer Gambling
- Player Protection
- Corporate Social Responsibility
- SG Operations
- Improving Responsible Gambling
- Evaluation
- Effectiveness Measurement
- Gambling Harm Identification
- Risk Rating of Gambling Harm
- Financial Checks Calculator
- Responsible Marketing
- Product Design Advice
- CSR Development
- Responsible Gambling Practices
- Harm Minimisation
- Social Responsibility Initiatives
- Problem Gambling
- Awareness Campaigns
- Responsible Gambling Tools
- Responsible Gaming Education
Safer Gambling, Player Protection & Corporate Social Responsibility
- Responsible/safer gambling policies, procedures, and operations
- Assessment of current practices and improvements recommendations for more effective SG measures
- Evaluation processes to support measuring the effectiveness of your SG framework
- Markers of Harm Model supporting identification and risk rating of gambling harm
- Crucial financial checks (affordability calculator) based on regulatory guidance
- Responsible marketing and product design advice
- Corporate Social Responsibility development
- Crucial Aware plug-in providing customers with player protection-focused information
- Governance
- Reporting
- Risk Escalation
- Governance Framework
- Quality Control
- Ongoing Monitoring
- Training Management
- Benchmarking
- Industry Best Practices
- Tailored Reporting Suites
- Quality Assurance
- Operations Team Management
- Management Methodologies
- Process Set-Up
- Reporting Implementation
- Governance Training
- Stakeholder Engagement
- Data Governance
- Reporting Metrics
- Operations Monitoring
Governance & Reporting
- Governance framework, including risk escalation and senior management engagement methodologies
- Quality control & ongoing monitoring framework
- Reporting structure set up
- Training management, content & schedule
- Benchmarking processes, procedures, and thresholds against industry best practices
- Tailored and off-the-shelf reporting suites, suitable to all stakeholder levels, to support your governance processes, quality assurance and operational team management
- Action Plan
- Assurance
- Regulatory Implementation
- Gap Analysis
- Process Improvement
- External Audit
- Mitigation
- Regulatory Outcomes
- Regulatory Audit
- Investigation Response
- Guidance
- Regulatory Investigations
- Process-led Mitigation
- Independent Analysis
- Process Optimisation
- Investigation Management
- Audit Reporting
- Investigation Remediation
- Process Evaluation
- Audit Solutions
Audit & Action Plan
- Over 25 years of assurance and audit experience translated into a tailored audit for your specific business needs
- Independent analysis of regulatory implementation, providing gap analysis and process improvement reporting
- External audit function
- Process-led mitigation of regulatory outcomes
- Regulatory Audit and Investigation Response
- Guidance and Action Plans to manage and respond to regulatory investigations across multiple jurisdictions
- Practice-Oriented
- Remote Training
- Face-to-Face Training
- Workshops
- Tailored Development Programs
- Leadership Training
- PML Training
- Mentoring Program
- Customer Interaction
- Refresher Trainings
- SOF Documentation Analysis
- Customer Risk Assessment
- Team Evaluation
- Effectiveness Assurance
- Collaboration
- Industry Experts
- Constant development & updates
- Regulatory Challenges Coverage
- Real-case Scenarios
- Practical Implementation
Training
- Remote and face-to-face specialised practice-oriented training
- Valuable guidance and up-to-date practices, tailored to your needs and challenges
- Delivered by the industry experts with extensive hands-on experience
- Ranging from leadership PML training, customer interaction impact evaluation, annual AML and SG refreshers, or in-depth SOF documentation analysis
- Quality assurance at multiple levels, including knowledge assessment tests, team dynamics observation, and insights from field employees