Crucial Risk Management

Tired of wasting valuable time and resources on manual processes for AML and RG? Frustrated by inefficiencies that slow you down and increase the risk of errors leading to Regulatory Investigations and Fines?


We are integrated with Pragmatic Solutions iGaming Platform (PAM), so your integration can be connected and enabled in as little as 2 weeks from project kick-off!


Crucial and Pragmatic do the work and you can sit back, while we improve your compliance process.


Contact your Pragmatic account manager today to get started.

Transform the Way You Work with Our Automated Software Solution

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Seamless Automation

Eliminate manual tasks with fast, accurate process automation that covers all your AML and RG needs

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Quick, Intuitive Setup

Forget complex configurations - choose your customisations, and we’ll adapt the system to your business risks

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Unmatched Efficiency

Save time, reduce errors, and stay focused on what matters most - growing your business

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Stay Ahead of Regulation

Ensure compliance with a platform designed to meet and exceed the latest regulatory requirements

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Effortless Integration

Seamlessly integrated with Pragmatic Play, our solution works flawlessly with your existing systems

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Enhanced Player Safety

Identify, monitor, and manage risks effectively with intuitive dashboards and advanced tools

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Advanced Modelling

Leverage our sophisticated multi-jurisdictional RG and AML models, optimised and maintained for you

Scalable Solutions Tailored to Your Business Needs

Crucial RG Risk Management

Enhance player protection and drive customer sustainability

Crucial 360 Risk Management

Adopt a holistic solution for end-to-end compliance and case management

Crucial AML Risk Management

Elevate AML operations with effective customer risk assessment

Crucial Compliance Models

Efficient Risk Identification and Mitigation with Advanced Markers of Harm and Anti-Money Laundering Models

CPP Product Screenshots
  • Automated Triggers & CasesStreamline operations with minimal manual effort
  • Third-Party IntegrationCommunicate easily with your KYC, CRM, and other providers
  • Proactive ActionsAutomate risk-based account restrictions, suppression, and interactions
  • Customisable AlertsAdapt your existing processes for comprehensive risk management
  • Tailored UpdatesAlign the models with your risk appetite, compliance needs, and operations
  • Regulatory AlignmentStay updated with evolving laws and case studies

Crucial Markers of Harm Model

  • Continuous monitoring of customer behaviour over time
  • Detection of behavioural escalations compared to usual patterns
  • Comparison of customer activity within peer cohorts
  • Identification of individual indicators of harm
  • Automated customer journeys tailored to specific risk groups

Crucial Anti-Money Laundering Model

  • Continuous risk rating and transactional monitoring throughout the customer lifecycle
  • Behavioural monitoring to detect patterns and changes over time
  • Specialised AML bundles tracking money laundering typologies like mule accounts and smurfing
  • Automated triggers for efficient investigations and risk assessments
  • Risk-based approach tailored to regulatory standards and operator’s risk appetite

Crucial Risk Management Offers:

Full Audit Trail

Efficient Player Management

SLA and Next Check Date Set Up

Individual Case Flows

Case Management & Workload

Case & Player Escalation

Case & Player Escalation

Player Lists

Quality Assurance

User Management

Crucial Player Protection
Say goodbye to inefficient workflows and embrace streamlined compliance management

We understand the complexities of compliance operations. Our solution transforms challenges into seamless processes. The platform’s intuitive interface consolidates all the necessary components in one place, eliminating backlogs and enhancing the quality of account reviews by prompting thorough documentation