Compliance & Risk Management
Risk 360 is our modular risk management platform built to manage every aspect of regulatory compliance — Responsible Gambling, Anti-Money Laundering, player protection and business risk management — all in one place.
Designed by compliance professionals for operators, it gives you real-time monitoring, automated case management, audit-ready reporting and seamless integrations with your existing systems. With Risk 360, you can focus on growing your business while staying regulator-ready in every market.
Operators tell us the challenge isn’t just staying compliant — it’s doing so efficiently, across multiple jurisdictions, without duplicating effort. Crucial Risk 360 solves this by:
- Providing one compliance hub – unify AML, RG, CDD/EDD, player protection and reporting.
- Adapting to every market – models and thresholds are tuned for each jurisdiction and updated as regulations change.
- Scaling with you – add modules as you grow, only pay for what you need.
- Reducing operational load – automation cuts down manual reviews and false positives.
- Assuring evidence – full audit trails, regulator-friendly reports, and easy data exports.
Key Features
Complete
RG Suite
Full Responsible Gambling suite with bespoke Markers of Harm (MOH) models.
Full AML
Monitoring
Full AML suite including flags, triggers, bundles and ongoing monitoring.
Advanced Case
Management
Advanced case management with SLAs, escalations and audit trails.
Automated
Due Diligence
CDD/EDD module with risk verification including PEPs and sanctions checks.
Evidence-Ready
Reporting
Business reporting dashboards and evidence-ready exports.
Seamless
API Integrations
Integrations via open APIs for CRMs, payment providers and third-party data.
HOW IT WORKS
HOW IT WORKS
01
Kick-off & calibrate
We map your data, workflows and jurisdictions, align thresholds to your risk appetite, and configure models
02
Go Live
Cohorts and triggers are deployed, integrations set up, your team is trained, and the suite is activated.
03
Prove & Improve
Audit dashboards, continuous reporting and regulatory updates keep you ahead of evolving requirements.
Built for Responsible Gambling & AML – and beyond.
Crucial Risk 360 combines our Responsible Gambling and AML models into one compliance engine.
- Early detection of risk – behavioural markers and AML monitoring run side by side, giving you a single view of the customer.
- Automated interventions – player communications, case creation and marketing suppressions aligned with risk level.
- Audit-ready records – every trigger, interaction and decision logged for internal governance or regulator review.
- Cross-functional reporting – from player protection teams to boards, everyone works from the same source of truth.
Benefits for Operators
- Save time and resources – automation reduces manual reviews and frees your team for higher-value work.
- Expand with confidence – optimised for new markets and adaptable to local regulatory frameworks.
- Stay regulator-ready – audit trails, reporting and evidence at your fingertips.
- Secure SaaS – hosted and managed on Crucial AWS, scalable to your growth. On-premise and client AWS options also available.
The Crucial Difference
Risk 360 isn’t just software. It’s backed by a team of compliance professionals who have worked as MLROs, CCOs and regulators. That means workflows that make sense in real life, models that balance protection with commercial goals, and a partner who knows the regulatory headache first-hand.
"Partnering with Crucial Compliance has helped us embed a culture of compliance across our entire c-suite"
Greg, Compliance Manager.
The Crucial 360 Difference
Crucial Risk 360 isn’t just software. It’s backed by a team of compliance professionals who have worked as MLROs, CCOs and regulators. That means workflows that make sense in real life, models that balance protection with commercial goals, and a partner who knows the regulatory headache first-hand.
Frequently Asked Questions
What is Risk 360?
It’s our all-in-one compliance platform combining Responsible Gambling and AML controls into a single engine, with real-time monitoring, automated casework and audit-ready reporting.
What modules are included?
Risk 360 includes Crucial RG (Responsible Gambling), Crucial AML, CDD/EDD, Case Management and dashboards. CDD/EDD, Case Management, and dashboards are included by default. RG, AML can be licensed individually based on your needs.
Can I start with just RG or AML?
Yes. The platform is fully modular, you can use one part or the full suite, scaling as your needs grow.
How long does it take to implement?
Standard implementations run 8-12 weeks, including data mapping, calibration, integration and training.
What makes it different from other tools?
Risk 360 is built by former MLROs and compliance leads, meaning real-world workflows, fewer false positives, and better alignment with regulatory needs.
